Industries

Home servicesBook the jobs other crews let ring out.Property managementNights and weekends, no answering service.Law firmsNew clients answered while you’re in court.Real estateReach buyers first, even mid-showing.Auto repairMore cars a day, less phone tag.SoftwareSolved on the first call, from one thread.

Not on the list? Any team that shares a number works the same way. See how Soja works

Home services

Book the jobs your competitors let ring out.

A caller with a leak rings the next company the moment nobody picks up. On Soja, an AI agent answers while the crew is on a job, gets the address and what’s wrong, and brings in whoever is at the desk. When nobody is, it tells the caller when you’ll call back, so they wait for you instead of dialing someone else.

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Pinto Borlotti

Service line

Tuesday

Call on the service line · 4 min

Leak under the upstairs bathroom sink. They turned the water off. You booked 2 to 4 PM.

Running about 20 minutes late. Still on for today.

Note from a teammate · only your team sees this

The shutoff is behind the access panel in the hall closet.

Friday

Callback request · taken by Soja

The sink’s fine, thanks. Now the downstairs toilet runs all night. Can the same tech come back next week?

Soja told them to expect your call by 11 AM.

Inbound and outbound

One call makes the promise. The next one keeps it.

Customers trust a team that does what it said. So on Soja nobody hangs up without a time to hear back, and the call back comes by then, from someone who already knows why.

Inbound

A homeowner calls about a leak.

Show the moment

  1. It rings out, because everyone is under a sink.

  2. They leave a voicemail and call the next company on the list.

  3. Whoever calls back asks for the address again.

The job goes to whoever answered first.

Outbound

You call back with a price.

Show the moment

  1. The quote is on a pad in somebody’s truck.

  2. A tech texts the customer from a personal phone, and the office never sees it.

  3. Nobody remembers who promised to come back Thursday.

The quote goes out late, if it goes out at all.

Day to day

The thread is the job sheet.

Every quote gets a follow-up.

Say you’ll send a price and it becomes a task with a name and a day on it. Friday’s quote goes out on Friday, whoever is in the office.

Send quote for the water heaterPinto Borlotti · Today

Confirm Tuesday at 8 AMCannellini Mung · Monday

Call back about the warrantyRomano Lima · Friday

The next tech already knows the house.

Leave a note in the thread: where the shutoff is, which door to use, the dog. Your team sees it. The customer doesn’t.

Call on the service line · 7 min

Furnace short-cycles when it drops below freezing. The filter was changed in October.

Note from a teammate · only your team sees this

Side gate only. The dog is friendly but will try to leave with you.

Ready before the phone rings again.

  1. 1Create your account.
  2. 2Put a number on the team.
  3. 3Invite your team.
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